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Getting two different prices for app

Onaje Lott January 31, 2023

I am looking at Lucidchart/spark, which is listed as $.24 per user in the 101-250 tier. When I add the users (118) for the estimate it is charging $.46 per user still within that 101-250 tier. I'm trying to understand why the rate per user is spiking. Has anyone else encounter this? I assumed we would be charged the max users for the tier (250), but if it is just the active users, I'm unsure what the disconnect is. Even if I put in 250 users for the estimate the rate is showing $.34. Are the pricing overview charts typically inaccurate?

LucidChartPriceCostConflict.png 

 

2 answers

1 vote
Bastian -drawio Diagrams-
Atlassian Partner
January 31, 2023

Hey @Onaje Lott . The Atlassian pricing is adding up. You pay USD 0.50 for the first 100 users and USD 0.24 for 101-250 users. This ends up in the average rate displayed to you. 

Onaje Lott February 6, 2023

Got it...thanks for making it clear that the tiers are priced cumulatively. 

0 votes
Dave Mathijs
Community Champion
January 31, 2023

Hi @Onaje Lott , have you select monthly or annual payments?

Onaje Lott February 6, 2023

Monthly. 

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