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Getting ticket date information with RestAPI returns in different formats

Kamada, Tomohiro (ABS) 鎌田 智博
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January 24, 2024

Hello.

I have a question about the information retrieved by RestApi.

Only the working hours of some tickets have data that is in a different format than other tickets when obtained using RestApi.
Other tickets with the same project, issue type, and settings as the ticket with the problem were getting work time without any problems.
Also, even in the ticket where the problem occurred, only some of the working hours are in a different format.

Could you please tell me the solution for this?

The RestApi used to obtain the data and the abnormal format obtained is attached below.

RestAPI
/rest/api/2/issue/"issueKey"」

abnormal format
Normal:"started": "2024-01-11T19:26:52.048+0900",

Abnormal: "started": "0024-01-04T13:03:00.000+0900"

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