Hi, we use Confluence for our procedure and knowledge base.
I would like our agents to view the Confluence pages/content directly in our Backoffice where we will add a Knowledge Base section, it would be more convenient than switching platform.
Is there a way to do that? We have developers who can help.
Hi @nadege_lecorne and welcome to the Community.
Can you, pls, be more specific about what do you mean by Backoffice?
You can publish Confluence pages to JSM effectively building a knowledge base.
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