Team,
is there any official solution for below issue ?
When we are exporting any site to HTML format, generated download link is giving us an error saying "App will be back soon".
Meanwhile export to PDF works well. Service/server was rebooted, with no success.
Thanks in advance for any help.
Since you are on Server you will need to check the confluence logs and see what is happening. Have you checked the logs to see if there are any errors at the time of export?
Hi, I was trying with logs, however there is no error codes in it :/
Just lines like this:
[Long running task: Export Space] [atlassian.velocity.htmlsafe.PossibleIncorrectHtmlEncodingEventHandler]
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Is the space you are exporting really large? Do you have an apps that you are using on the pages outside of those delivered by Atlassian?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
No, our workspace is not that heavy and we don't have third party apps.
It's mostly text, images and links.
P.S. anyway meanwhile PDF export works well.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Can you create a new one and add a couple of pages to it to test the export process?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.