Export spaces to XML issue from Confluence Cloud

[Жаля РВ]

Hello

Please help to export the below spaces to XML file 

innovation - Space of Innovation

Once i want to export the mentioned spaces I get the below errors 

[Kristian Klima]

Hello @Жаля РВ 

"Проузашла ошибка" is like a Радио Еревана's answer.... 

What I'd do is try 

• Try a couple of minutes later, it might be a temporary glitch
• try exporting another space - this will tell if you if the issue is systemic or a specific space related
  • if systemic, and you're an admin, I'd contac Atlassian support - https://support.atlassian.com/contact/#/ fill in your details and then opt to start a chat
  • if space related - try exporting the space into HTML
    • if it works, it's an XML issue and you might have smth irregular in your content.
• If it's a single space XML issue
  • Try this export method - 
     
  • you can try exporting individual sections (top level parent pages) one by one - to find the cultprit.

If every thing fails, it's Support time.

P.S. As this is a public forum and everyone on the internet can see the content, you don't have to include links to your Confluence. A) we cannot access them, B) security by obscurity :)

[Жаля РВ]

hello. thank you for your answer Kristian. but still cannot export. please can you sen us the ready XML file

[Kristian Klima]

HI @Жаля РВ 

You have to contact Atlassian Support https://support.atlassian.com/contact/#/

I don't have access to your Confluence (I'm not an Atlassian employee).

Tip: After you fill in the details, you'll see the option to start a live chat with an agent. I recommend doing that to get the fastest response.