Exception thrown when installing on MacOS and Mysql5.7 and 8.0

[Rudolf Castelino]

Hi

I have installed the DB as per the documentation. I have the necessary jdbc libraries in the WEB-INF/lib folders.

I have checked the following things

1. Localhost is mapped in /etc/hosts

2. tried 2 different versions of MySQL

3. I am logged in as an admin user, so shouldn't be a right issue

When I execute the steps in the browser, the following exception is thrown

28-May-2020 16:54:07.450 SEVERE [http-nio-8090-exec-9] org.apache.catalina.core.StandardHostValve.custom Exception Processing ErrorPage[errorCode=500, location=/500page.jsp]

org.apache.jasper.JasperException: An exception occurred processing [500page.jsp] at line [120]

117: 

118:         if (sysInfoService != null)

119:         {

120:         confluenceInfo = sysInfoService.getConfluenceInfo();

121:         memoryInfo = sysInfoService.getMemoryInfo();

122:         dbInfo = sysInfoService.getSafeDatabaseInfo();

123:                 sysinfo = GeneralUtil.convertBeanToMap(sysInfoService.getSystemProperties());

Stacktrace:

at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:626)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:510)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:49)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)

at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)

at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)

at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:49)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)

at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:44)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)

at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.applyFilter(ConfluenceSecurityFilter.java:40)

at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:29)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:49)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)

at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:49)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)

at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)

at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)

at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:461)

at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)

at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)

at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:394)

at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:253)

at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:348)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:173)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)

at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373)

at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)

at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1594)

at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)

at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)

at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.base/java.lang.Thread.run(Thread.java:830)

Caused by: com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.

at com.atlassian.confluence.impl.tenant.TenantedProxyFactory.lambda$throwVacantExceptionOnMethodCall$3(TenantedProxyFactory.java:98)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)

at com.sun.proxy.$Proxy207.getCurrentSession(Unknown Source)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.base/java.lang.reflect.Method.invoke(Method.java:567)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:205)

at com.sun.proxy.$Proxy207.getCurrentSession(Unknown Source)

at org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:370)

at org.springframework.orm.hibernate5.HibernateTemplate.execute(HibernateTemplate.java:337)

at com.atlassian.confluence.setup.bandana.persistence.dao.hibernate.HibernateConfluenceBandanaRecordDao.getRecord(HibernateConfluenceBandanaRecordDao.java:48)

at com.atlassian.confluence.setup.bandana.ConfluenceDaoBandanaPersister.retrieve(ConfluenceDaoBandanaPersister.java:29)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.base/java.lang.reflect.Method.invoke(Method.java:567)

at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)

at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)

at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295)

at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)

at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)

at com.sun.proxy.$Proxy209.retrieve(Unknown Source)

at com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.lambda$retrieve$0(ReadThroughCachingBandanaPersister.java:84)

at com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.lambda$get$0(ReadThroughAtlassianCache.java:76)

at com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:228)

at com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:217)

at com.atlassian.cache.ehcache.ReferenceCacheLoader.load(ReferenceCacheLoader.java:31)

at com.atlassian.cache.ehcache.wrapper.ValueProcessorEhcacheLoaderDecorator.load(ValueProcessorEhcacheLoaderDecorator.java:30)

at net.sf.ehcache.Cache.loadValueUsingLoader(Cache.java:3360)

at net.sf.ehcache.Cache.getWithLoader(Cache.java:1848)

at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:128)

at com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache.get(DefaultConfluenceEhCache.java:47)

at com.atlassian.confluence.cache.ConfluenceMonitoringCache.get(ConfluenceMonitoringCache.java:57)

at com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.get(ReadThroughAtlassianCache.java:88)

at com.atlassian.confluence.impl.cache.ReadThroughCache.get(ReadThroughCache.java:28)

at com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.retrieve(ReadThroughCachingBandanaPersister.java:82)

at com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.retrieve(ReadThroughCachingBandanaPersister.java:75)

at com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32)

at com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:24)

at com.atlassian.confluence.setup.settings.DefaultSettingsManager.getGlobalSettings(DefaultSettingsManager.java:40)

at com.atlassian.confluence.status.service.DefaultSystemInformationService.getConfluenceInfo(DefaultSystemInformationService.java:114)

at org.apache.jsp._500page_jsp._jspService(_500page_jsp.java:309)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:477)

... 75 more