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Error when creating new page using page tree creator template

IT Jira
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February 24, 2023 edited

Hello, 

we see an error in our logs when creating new pages using Page Tree Creator Pro templates:

ERROR [http-nio-8090-exec-18 url: /rest/treecreator/1.0/completed/f9d7fd36-8683-4692-8c90-03cd5908dc93; user: XXX] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: service matching filter=[(objectClass=com.atlassian.confluence.setup.settings.GlobalSettingsManager)] unavailable
-- referer: | url: /rest/treecreator/1.0/completed/f9d7fd36-8683-4692-8c90-03cd5908dc93 | traceId: 4c193a83e2ae2c09 | userName: XXX
org.eclipse.gemini.blueprint.service.ServiceUnavailableException: service matching filter=[(objectClass=com.atlassian.confluence.setup.settings.GlobalSettingsManager)] unavailable

 

The creation pop up doesn't disappear until you close it, after some minutes an error appears on the right: 

image.png

When you close the window, the desired page is created, even though the error appears.

We already restarted Confluence and cleared the plguin cache. 

Has anyone seen this error before? I´ve also reached out to the Page Tree Creator support, as I am not sure what the cause of the problem is. 

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Answer accepted
Raphael Vogt
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February 27, 2023

Hi Tobias

Unfortunately, it looks like this is a bug in our App Page Tree Creator, because you're not the only customer affected by this. We are currently investigating why exactly this error occurs and will keep you updated in the ticket you opened at our Service Desk.

Best Regards,
Raphael

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