Error trying to start confluence service

[Farid Lalji]

Hi,

Please can someone help, i am getting an error starting Confluence service:

[repi]

@Farid Lalji 

Does this error occur after the initial creation of the service or after an update of confluence?

[Farid Lalji]

Hi, The server was restarted as we had a network change. Jira Service Desk etc is all running fine. Its a service that has been running before yesterday.

[repi]

What was changed in the network?

[Farid Lalji]

Hi, we just changed the internet connection. No internal changes i.e. IP addressing.

[Tadas Apulskis]

Hi, Please include the Event log as well 

[Farid Lalji]

Hi, Here is the log:

Log Name: System
Source: Service Control Manager
Date: 28/05/2020 10:39:13
Event ID: 7024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ABTA_JIRA.abta.co.uk
Description:
The Atlassian Confluence ConfluenceJune19 service terminated with the following service-specific error:
Incorrect function.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7024</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2020-05-28T09:39:13.745426900Z" />
<EventRecordID>56214</EventRecordID>
<Correlation />
<Execution ProcessID="692" ThreadID="2716" />
<Channel>System</Channel>
<Computer>ABTA_JIRA.abta.co.uk</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Atlassian Confluence ConfluenceJune19</Data>
<Data Name="param2">%%1</Data>
<Binary>43006F006E0066006C00750065006E00630065004A0075006E006500310039000000</Binary>
</EventData>
</Event>