Error rendering macro 'excerpt-include'

[Laurent MARTINEZ]

It is no longer possible to use the ‘Insert excerpt’ macro if the excerpt is located in another space.

In space A, an excerpt is added to a page.

In space B, the ‘Insert excerpt’ macro is added by selecting the page from space A. Upon refreshing, the following error occurs.

Error rendering macro 'excerpt-include' : No link could be created for 'refB:refA:title page'.

The error occurs because it searches for the excerpt on a page that does not exist (the reference to the current space is systematically added).

This is a critical bug for me, with significant impact.

[Jessica]

Hi @Laurent MARTINEZ 

We are sorry to hear the excerpt macro and the include excerpt are not working as expected.

We have also tested adding an excerpt macro from another space and it found the content as expected, so we could not replicate the issue.

Since we would need more information and to take a look on the page details to make sure we are not missing any details that could be causing it, we would need to have a support ticket to investigate further.

Could you check with your Organization/site-admin to open a ticket on your behalf, mentioning the issue in the ticket along with the page URL links there?

They can open the support ticket on for you at https://support.atlassian.com/contact/, choosing "Technical issues and bugs" option and Confluence product + affected product site.

Regards,
Jessica

[Staffan Redelius]

Hi @Laurent MARTINEZ and welcome to the community!

I just used the excerpt macros on one of my sites and it works as expected. Do you search for the page in the excerpt-insert macro or just paste the link?

Other standard things to try is to clean the browser cache if there is some rubbish preventing the macro from working.

Let me know if the problem persists

/Staffan 

[Laurent MARTINEZ]

Hi Staffan,

I search the page and I find it.

All my colleagues are facing the same issue, and I have tested it after clearing the cache and using another browser, the problem persist.

Thank you

Laurent

[Staffan Redelius]

Ok, in that case it seems to be related to your instance.

I have rasied a request to the Atlassian support team on your behalf. They will get back to you in 1-2 business days.

Best regards,
/Staffan