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Document not able to publish

Adam Wilson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 23, 2021

I've been working on a document for some time and have published it on multiple occasions. For some reason I am now getting the 'spinner' and it will not save.

Spinner.png

I'm connected to the internet

I can publish another confluence doc successfully

I've refreshed my screen and restarted my browser.  Thankfully the changes are saved but I cannot publish. 

 

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 26, 2021

Hello Adam,

Welcome to Atlassian Community. It's nice to have you join us!

I'm sorry that you're having so much trouble getting that page to save. Does the page contain many images or macros, and do you have that problem with any other pages? Also, can you tell me if your colleagues encounter the same issue with that page? 

We can help solve the problem in Support. I recommend you bring this to your site admin so they can raise a ticket with us. Then, we'll be able to log in directly to your site and look at what might be the issue.

Thank you, and take care! 

Shannon

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