🌟Do We Need A Proctored Atlassian GenAI-focused Certification?

[Tapiwa Samkange]

Why Atlassian Needs an AI Certification—And Why It Should Be for Everyone

AI is quickly becoming a core part of how we work, and Atlassian is leading the way with tools like Atlassian Intelligence and Rovo. There are already excellent self-paced courses - like Get the most out of Atlassian Intelligence learning path that help users unlock these features, automate repetitive tasks, and generate new ideas. But as these tools become more central to our daily work, there’s a real opportunity to take things further.

That’s why it’s time to advocate for an Atlassian AI Certification—one that is proctored, approachable, practical, and designed for everyone, not just the techies.

Building on a Strong Foundation

The current Atlassian Intelligence and Rovo courses are a fantastic starting point. They introduce users to the basics, offer hands-on practice, and help demystify AI in the Atlassian ecosystem. A certification would augment these resources by providing a clear, recognized path for users to deepen their skills and demonstrate their knowledge. Think of it as the next step after completing the “Get the most out of Atlassian Intelligence” learning path—a way to show you’re not just familiar with these tools, but confident in using them to drive results.

Why Make It (feel) Business User Friendly?

Not everyone who uses Atlassian tools is a developer or a project manager. Many of us are business users—operations, HR, marketing, finance, and more—who just want to get things done. A good certification should meet you where you are, using real-world examples and hands-on practice, so you can see the value of AI in your daily work without needing to know every Jira workflow or Confluence macro. The goal is to make the certification accessible and relevant, no matter your background.

Proctored Certification: Ensuring Credibility and Confidence

A key feature of the proposed Atlassian AI Certification is that it would be **proctored**. This means assessments would be supervised, either online or in-person, to ensure the integrity of the certification process. Proctored certifications are widely recognized as more credible by employers and industry leaders, giving you—and your organization—greater confidence in the skills being validated.

Certification Builds Confidence—and Skills That Transfer

One of the biggest benefits of certification is the boost in user confidence. When you know you’ve mastered a tool or concept, you’re more likely to use it creatively and effectively. This is echoed across industries: certifications validate your skills, help you stand out to employers, and can even lead to higher pay and more career opportunities. They also encourage continuous learning and keep you up-to-date with the latest trends—something that’s especially important as AI evolves.

Importantly, Gen AI user skills are highly transferrable. Once you understand how to use generative AI tools—how to prompt, interpret results, and apply AI-driven insights—these abilities can be applied across a wide range of platforms and tools, not just Atlassian products. This means that investing in an Atlassian AI certification doesn’t just help you in one ecosystem; it prepares you to leverage AI wherever your career takes you.

🎉What’s In It for You?

• Clarity: Learn what Atlassian’s AI can do for you, step by step.
• Confidence: Get hands-on with features like smart suggestions, automated workflows, and prompt engineering.
• Career Growth: Stand out as someone who’s not just using the latest tools, but using them well.
• Inclusivity: No need to be a Jira or Confluence power user—just bring your curiosity and willingness to learn.
• Credibility: A proctored certification, such as the Atlassian Cloud Organization Admin gives you and your employer confidence that your skills are real and verified.
• Transferability: The skills you gain are valuable across many AI-powered platforms and tools.

💡Let’s Make It Happen

Atlassian’s AI features are already making a difference, and the existing courses are a great way to get started. But a business user-friendly, proctored certification could help everyone get even more out of these tools—and set you up for success wherever AI takes you next. If you’re interested in seeing this become a reality, join the conversation in the Atlassian Community. Let’s advocate for a certification that’s as approachable as it is valuable—for all of us.

What do you all think?

References:

• Get the most out of Atlassian Intelligence
• How Important Are Professional Certifications?
  - [The Importance of Professional Certifications (LinkedIn) 
  - [What are certifications, their benefits and types? (Indeed)
• The Rise of Professional Certificates

FYI: This was written with the help of my GenAI Assistant, Rovo! :-) 

[Tinker Fadoua]

@Tapiwa Samkange  this should be in the articles section not questions.

My suggestion is to move it under articles so people can see it.

Best,

Fadoua