Distribution Group access

[Jaclyn Haas]

HI! I need to give Confluence access to a distribution group. Is there a way to do this or do I have to grant access to each individual person? There are 700 people in the distribution group. 

[Nic Brough -Adaptavist-]

How are you representing your distribution group in your user directory?

That's quite a convoluted question on its own.  Confluence, somewhere, has a list of users and groups in a directory.  On Cloud, that could be an internal list driven by Atlassian accounts, or Google accounts, or it could be via Atlassian Access, backed by LDAP or other directories, and so-on.

The question we've got is how your group is mapped into the directory Confluence is using for its list of users (and groups).

[Jaclyn Haas]

Thanks for your responce @Nic Brough -Adaptavist- Right now its one email address that goes to everyone on the team. like a TeamEveryone@ type address. I don't have an option to add email to the user access area. In Confluence and Jira, it just pulls up names of employees with access and you have the option to add them. Is that the only way to add everyone?

[Nic Brough -Adaptavist-]

Yes, so that's not a user or group that Confluence or Jira can use as an account or group of accounts.