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Display Columns - Description text showing as BLANK

iris.wong
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I'm New Here
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May 29, 2023

As a PM , I want to summarise my requirements in a table format so that it is easier for my stakeholders to understand and prioritise requirements at a holistic level.

Problem statement - My jira macro in confluence is not displaying description field - it is showing the column as blank with no text.

Refer to my 3 x screenshots -

  • 1st screenshot - my jira filters & display 
  • 2nd screenshot - what I am getting
  • 3rd screenshot - what I want to display 

Hopefully there is a quick win for this (ie less than 20mins fix) otherwise I am just going to give up & summarise my user stories in Microsoft word or excel - as it is more important for me to correctly & succinctly display requirements in an easy & digestible format to my stakeholders so that I manage scope - as MVP == only must have requirements.

jira bug1.PNGjira bug2.PNGtarget state.PNG

1 answer

0 votes
Fabio Racobaldo [Catworkx]
Community Champion
May 30, 2023

Hi @iris.wong and welcome,

it seems to be a bug. I just tested on my instance and description appears just after clicking on description column. Please could you confirm that?

Fabio

iris.wong
I'm New Here
I'm New Here
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May 31, 2023

nope - description is still displaying blank (see screen grab below) - maybe my IT needs to update our jira instance? But we are on Jira Cloud, so I thought any updates/bug fixes would just automatically roll through?

bug.PNG

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