Demander la restauration d'un espace

[serge-alain.ahekpa]

Bonjour,

Suite à une suppression inopinée d'un espace, serait il possible d'avoir la restauration de la veille à disposition? Merci

[Trudy Claspill · Accepted solution]

Bonjour,

Bienvenue dans la communauté.

Malheureusement, les espaces supprimés sont définitivement supprimés et il n'y a pas d'option de restauration à moins que vous n'ayez créé votre propre sauvegarde. Faire référence à:

https://support.atlassian.com/confluence-cloud/docs/delete-a-space/

[Vish Reddy _Revyz_]

Welcome to the community @serge-alain.ahekpa 

I represent Revyz, @Trudy Claspill is correct unfortunately once you delete a space in confluence or an issue in Jira, that data is lost for ever unless you backup your data.

Thats what inspired us at Revyz to build a backup & restore app for Jira cloud our focus is on granular restore of Jira objects. 

We are also building a solution for Confluence, but it is not yet ready.

Please reference Atlassian Cloud Security Shared Responsibilities - An excellent read on who is responsible for the data within Atlassian app's and under what condition.

Summary - For an data related mishaps occurring due to Atlassian's infrastructure, then Atlassian will be responsible, on the other hand if the data destruction was due to accidental or malicious actions on the customer side then the customer is responsible and hence the recommendation is for customers to make backups of their data.

[serge-alain.ahekpa · Accepted solution]

Merci pour vos retours et vos informations pertinentes.