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Delete My Account

Sarah Burke
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2026

It is incredibly difficult to delete this account.  I wanted to set up an acc to just check how it worked, and I keep getting emails every few days. We aren't going to go with Atlassian, so I want to delete it. However when I try, I get this error. 

https://iiea.atlassian.net

'User is last billing admin of a transaction account that has one or more active entitlements'

 

PLEASE can I delete this account, It should not be this hard. It's very spammy. 

2 answers

1 vote
Sebastian Krzewiński
Community Champion
March 18, 2026

Hi @Sarah Burke 

 

Community is not able to help you with deletion. I requested for Atlassian support assistance here. They need to handle it.

 

Regards,

Seba

0 votes
Jessica
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 23, 2026

Hi @Sarah Burke 

We have checked the details for your Atlassian account used to create this post, and we can see the account is scheduled for deletion already (it is within the grace period).

With that in mind, it should be deleted after the grace period is over, however, we wanted to confirm if you are seeing anything differently after successfully submitting the deletion request?

If you still need any help, please let us know.

Regards,
Jessica

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