Data Transfer in Confluence via new "Data Transfer Tool"

[Malte Redmann]

I attempted to import a Confluence area from my old instance to the new instance using the new data transfer tool. However, after completing the transfer, only the imported users and groups are visible, but not the imported area.

What could be the reason for this?

Thanks for your help in advance. 

[Marc - Devoteam]

Hi @Malte Redmann 

I'd suggest to check this official article about Cloud-to-Cloud data transfer: Transfer Confluence data (you'll need to be Org admin for this)

Also it depends on what you need to achieve, but I'd like to point out that you'll also need to 'copy' users and groups.

As for what is copied and what is not, here's the full list: What data is copied / What Confluence data is copied and what isn’t 

Now, what I usually do when 'moving' only a single space to another site is CSV export/import.

Export a space's content as Word, PDF, or data files / Export a space 

It works really well, but things like whiteboards and databases will not be copied, so that needs to be done manually.

For this method, you can only be a space admin on the source site and a Confluence/app admin on the destination site.

[Valerie Knapp]

Hi @Malte Redmann , thanks for your post.

Did you use this process? https://support.atlassian.com/organization-administration/docs/copy-confluence-data/ 

How long ago did you execute the data transfer? The reason I ask is because I wonder if moving the users and groups is faster than the Confluence content. Do you have this dashboard which is mentioned in the documentation? What status does the transfer have?

If you can provide some more info, as my fellow responders have asked, we will try to help you get this sorted out.

Best wishes

[Valerie Knapp]

Hey @Malte Redmann , @marc -Collabello--Phase Locked- , @Marc - Devoteam , I have flagged this to Atlassian as there are a few posts about this same issue so I also want them to take a look. 

Cheers

[marc -Collabello--Phase Locked-]

You can transfer spaces through export and import.  However I do not know how that would work with the data transfer tool.