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Confluence

Juan Diego Palacio
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August 25, 2025

I can't start using Confluence. How can I fix it????

 

Screenshot 2025-08-25 at 10.59.58 AM.png

1 answer

0 votes
G subramanyam
Community Champion
August 25, 2025

Hi @Juan Diego Palacio welcome to Atlassian community.

Your screenshot error means, you are attempting to add Confluence to the Atlassian site does not have the necessary permissions to do so. The system requires a user with at least Site Admin privileges to add new products.

  1. You need to find out who the Site Administrator is for your organization's Atlassian account.
  2. Please ask your site admin to grant you the necessary permissions.
  3. If you are the only user and believe you should be the administrator, then there might be an issue during the initial sign-up process. In this case, you will need to contact Atlassian Support directly.

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