Confluence to JIRA link

[Kidaptive, Inc.]

I am trying to create an application link from Confluence to JIRA. When I put the JIRA link to create a linkage, confluence does not recognize the link. I get this

No response was received from the URL you entered - it may not be valid. Please fix the URL below, if needed, and click Continue.

Both JIRA and confluence are hosted within our network. Login is separate (is that the issue?) 

Can someone help.

[Lei Wang]

Hi,

It's difficult to say where the problem is without reviewing the stack trace in the logs. The following article will help you to start troubleshooting the application links problem:

https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html