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Confluence showing $username in certain places suddenly

dominicfinke June 16, 2025

Hi community,

 

got an issue suddenly that Confluence is showing $username instead of the actual username in certain places (not everywhere...).

 

For example, the user profile macro now looks like this:

Screenshot 2025-06-17 at 08.24.53.png

Page history is also useless at the moment, cause it looks like this:

Screenshot 2025-06-17 at 08.25.12.png

Checking the underlying links... they look screwed up too:

https://*******/pages/$contextPath/display/~$htmlUtil.urlEncode($username)

(no... the *** are not in there :P)

Any idea where this is coming from? How can I fix this issue?

2 answers

1 accepted

0 votes
Answer accepted
oliver cuesta June 18, 2025

Hi all,

Just an update regarding this issue — this is a known issue introduced in Comala Document Management version 7.10.1. 

I'm happy to share that the issue has been resolved in the latest release, version 7.10.2. If you’re experiencing this problem, we recommend updating to the latest version to apply the fix, then clear the plugins cache by following the procedure from https://confluence.atlassian.com/confkb/how-to-clear-the-apps-plugins-cache-in-confluence-data-center-297664846.html as @Arif Demir suggested.

Thanks to everyone who reported and helped us identify it quickly. If you have any questions or run into anything else, feel free to reach out through https://appfire.atlassian.net/servicedesk/customer/portal/11

Best regards,

Oliver

Appfire Support

 

dominicfinke June 30, 2025

Thanks @oliver cuesta ... that did the trick.

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0 votes
Erik
Contributor
June 17, 2025

Hi @dominicfinke ,

unfortunately, I cant provide you with a fix for the problem.
Have you checked if your user directory is working alright? If you have a test instance of confluence, maybe try to reconnect the directory or disable / enable the directory.

Also, maybe your network logs from your browser could provide some informationen, why confluence is unable to resolve the usernames.

Best,
Erik

Heiko Gerlach June 17, 2025

Hi 

Since anything else beside user names is shown properly this comment related to directory does not help at all.

 

We are experiencing the same issue

 

Funfact:

Page History => shows $userName

while

Document Activity shows the user Names

 

 

Cheers 

Heiko Gerlach

Nexus AG

Arif Demir June 18, 2025

Please check if you installed the addon Comala.
If yes:

  • upograde the addon to the latest version,
  • stop Confluence
  • celar plugin chache 
  • and start Confluence

 

Regards

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