Confluence "rights" for JV companies like Ford Otosan Turkey

[Pashley_ Kevin _K_A__]

Hi I am trying to get Ford Otosan the ability to look at PTME procedures but there seems to be an access problem. Can any one suggest a fix?

[Tomislav Tobijas]

Hi @Pashley_ Kevin _K_A__ ,

Note that this is a public forum, which is mainly answered by end users and Atlassian Partners.

If you need assistance when it comes to permissions (either related to site or space access), I would recommend reaching out internally to your Organization admins/IT department for them to take a look at it. 👈

Cheers,
Tobi

[Pashley_ Kevin _K_A__]

yep ok thanks . I am Ford but I work with a Ford JV so just trying to help them. It may be a security things as they can see some things but not all if that makes sense :-)

[Tomislav Tobijas]

Yeah, they'll probably be able to assist you there. If not, the app (Confluence) or the org admin can always reach out to official Atlassian Support for help troubleshooting issues. 🧑‍🔧  

[Pashley_ Kevin _K_A__]

org admin - what do you mean by that?

[Tomislav Tobijas]

@Pashley_ Kevin _K_A__, you can check differences between admin roles here: What are the different types of admin roles? 

Basically, Org admin is the highest administrator level in Atlassian Cloud.

[Pashley_ Kevin _K_A__]

ah ok - you know what the next question is ! How can I contact Org admin in the Atlassian cloud - ie  e mail etc?

I appreciate your time on this 

[Tomislav Tobijas]

@Pashley_ Kevin _K_A__ ah, that's the tricky one 😅

It really depends on how your organization/company is set up and if there are any official channels you can use.

For example, companies usually have some kind of general IT help email, e.g. helpdesk@<company-domain>, or maybe you have an internal service desk 👀

Potentially, this would be stated in the internal Wiki, or you can check with your manager to see if they can redirect you to the appropriate channel.