Confluence page not accessible

[Marco Sansalone]

Hello. 
I have the page not accessible. 
As far as I understand has been deactivated (free account)
Is there a way to recover it?

Thank you in advance. 


Marco

[Marc -Devoteam-]

Hi @Marco Sansalone 

You need (or the initiator of the Cloud instance) to raise a request with Atlassian Support, choose the billing option.

If this deactivation is more then 120 days ago, it can be the instance is fully removed and content is not recoverable.

[Marco Sansalone]

Hi Marc, 

Thank you for the quick reply. 
I already tried your link before, however, what I get after link verification is "Explore Community" and "View documentation" but I can't find anything specific to "billing option" 

Do you have a direct link to share? 

Thank you in advance. 

[Brant Schroeder]

@Marco Sansalone I have escalated to Atlassian support here in the forum so they can help you.  I am assuming you are on the free plan.

[Marco Sansalone]

Thank so much @Brant Schroeder 
Yes, correct, I'm on the free plan.