Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Confluence login non functional in IE

dthomas
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 3, 2020

So our users are having a tough time logging into confluence via IE. We've added the requested URLs into our trusted sites GPO and the third party cookies are allowed. Any thoughts on this?

We're getting a message stating: Something has gone wrong

Check that your browser allows third-party cookies.

1 answer

0 votes
SMS
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2020

Hello!

Welcome to Atlassian Community. It's nice to meet you.

I first want to set the proper expectations with you that Internet Explorer is not a supported browser to use with the Atlassian Cloud platform. Supported browsers include Microsoft Edge, Firefox, Google Chrome, and Safari.  You can get a full list of the supported browsers below:

In terms of your particular error on IE, the only fix I am aware of is the one mentioned as a solution n the following case:

  • ID-6297 Users of Internet Explorer receiving the error message "Something has gone wrong"

You can try to run through these steps if you haven't already, but otherwise, you'll need your users to switch to a supported browser.

Let me know if you have any questions or trouble with this.

Shannon

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events