Confluence is not working when setting up from using backup data

[Asra Iqbal]

Hi All,

I am trying to setup a test server of my original confluence server and i want it exactly the replica of original server. so i am using the backup files and spent many days to set it up but for some reason i am getting 503 error after checking the logs i got an error for few plugins nothing else.

Is anyone else had the same issue or anyone can help. i am going to share the logs.
{code}
[plugin.osgi.factory.OsgiPluginInstalledHelper] availableForTraversal Cannot determine required plugins, cannot resolve bundle 'org.randombits.storage.confluence'

ERROR [ThreadPoolAsyncTaskExecutor::Thread 20] [spring.scanner.extension.ComponentImportBeanFactoryPostProcessor] postProcessBeanFactory Unable to load class 'com.atlassian.bitbucket.auth.RememberMeService' for component importation purposes. Skipping...

[plugin.osgi.factory.OsgiPlugin] enableInternal Detected an error (BundleException) enabling the plugin 'org.randombits.storage.confluence' : Unresolved constraint in bundle org.randombits.storage.confluence [256]: Unable to resolve 256.0: missing requirement [256.0] osgi.wiring.package; (&(osgi.wiring.package=com.atlassian.confluence.content.render.xhtml)(version>=4.0.0)(!(version>=6.0.0)))

{code}

[Brant Schroeder]

@Asra Iqbal Welcome to community.  It looks like corrupt plugin cache.  I would suggest stopping the Confluence service and deleting the following directories.

• <confluence.home>/bundled-plugins/
• <confluence.home>/plugins-cache/
• <confluence.home>/plugins-osgi-cache/
• <confluence.home>/plugins-temp/
• <confluence.home>/bundled-plugins_language/

After deleting the directories start the service and see if Confluence will start.  

[Asra Iqbal]

@Brant SchroederThanks for the help i tried that already and it was not working. Anyways i appreciate.

[Brant Schroeder]

Did you install the same version of of Confluence as the server where the backup was made?