Confluence has been deactivated - Help? Please?

[Srdjan Popovic]

Confluence has been deactivated

Your Confluence Cloud subscription has been deactivated due to inactivity, and the data will be permanently deleted soon.
Please contact us immediately if you need assistance.

Request ID: 1093e6c733514e4c98c11e8c5e39da21

I really have some very important notes there.. it would be very very nice if there's a way to get it in any format.. willing to pay subs or whatever...

[Florian Bonniec]

Hi @Srdjan Popovic 

You have to raise a request to Atlassian to re-enable it. Like suggested in the error message you post.

Once reactivated you have to make sure to connect regularly to avoid this situation. You wil receive warning message also.

Regards 

[Srdjan Popovic]

Honestly, I've raised the ticket to the billing.. But this is so confusing, almost everywhere is some kind of AI slop or self-helping process... if there's any link to address this issue, or to pay for it, to get the data.. I'm willing to do so.. 

If you have any point where I can address this issue, any advice is meritorious..

Tnx in advance. 

[Florian Bonniec]

Once logged in, select Your account in How can we help you

Choose topic: Reactivate subscription

Select the url of your site.

Click on Need more help ?

On the Tell us about your problem, click on Submit a support request at the bottom.

You will be able to write and submit you request

[Srdjan Popovic]

Did manage to send the request.. tnx