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Confluence had problems starting up This page is for Confluence administrators.

MoHRE License Account
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November 8, 2022

Confluence had problems starting up

This page is for Confluence administrators. If you're seeing this page, your Confluence administrator is probably working to restore the service.

DescriptionTimeLevelException
Could not load bootstrap from environment
2022-11-08 12:22:55fatalUnable to bootstrap application: failed to find config at: /confluence/confluence-home/confluence.cfg.xml

3 answers

0 votes
Fabio Racobaldo _Herzum_
Community Champion
November 8, 2022

Hi @MoHRE License Account ,

there is some issue at configuration level. Please ask to a system admin to check that confluence.cfg.xml file is correctly accessible. Please check file permission and try to restart Confluence.

Fabio

0 votes
Dirk Ronsmans
Community Champion
November 8, 2022

Hey @MoHRE License Account ,

  • Did you recently upgrade the system? 
  • Are you the admin? if not, you'll need to contact them
  • If you are, validate the file is there and has the right permissions

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