Confluence fails when running as a service

[prelecdev]

Hi

1:

When setting Confluence up as a service and restart the server, the service cannot start up.

When I manually run startup_bundled_jre.bat it starts up ok

2: 
I cannot see how i can assign access to Confluence to specific users? (i share user directory with Jira). Only a subset in the beginning should have Confluence license.

/Jesper

[prelecdev · Accepted solution]

Ok it looks like it is working now... it was the java path

[JP _AC Bielefeld Leader_]

Hi,

are you using a different Java version than the one bundled with Confluence? There's no need for a separate Java installation on your server. I strongly recommend using the version the Atlassian distributes with the package installer.

Best

JP

[prelecdev]

Hi Jan-Peter
No but for some reason the service parameters did not point itself to the java boundled with confluence - so i cound this command where i could then point it to confluence java runtime..

Thanks for your feedback!!

/Jesper

[prelecdev]

In the Tomcat log i get this error:

[2018-10-17 10:37:53] [info] [ 3040] Commons Daemon procrun (1.1.0.0 64-bit) started
[2018-10-17 10:37:53] [info] [ 3040] Running 'Confluence' Service...
[2018-10-17 10:37:53] [info] [ 3168] Starting service...
[2018-10-17 10:37:53] [error] [ 3168] Failed creating Java
[2018-10-17 10:37:53] [error] [ 3168] ServiceStart returned 1
[2018-10-17 10:37:54] [info] [ 3040] Run service finished.
[2018-10-17 10:37:54] [info] [ 3040] Commons Daemon procrun finished

[JP _AC Bielefeld Leader_]

Hi Jepser,

can you get any information from the windows event log? Maybe the service user is missing some user rights (Log on as service).

There should be a local confluence group "confluence-users", which is configured to allow access to Confluence. Add users to this group to give them access (and a license). The admin should be added to the "confluence-administrators" group.

Best

JP

[prelecdev]

The Confluence service is running "local-system" which also Bitbucket and Jirs does. So i cannot set the "log on as service" on a user.

I get this error in the event log:

The Atlassian Confluence Confluence service terminated with the following service-specific error:
Incorrect function.