Confluence fails to load after import

[Stephen Dance]

Hi, I'm trying to export Confluence to a new server. I've installed 5.9.7 (same version as the old server) onto the new server, managed a successful xml export and seemed to have managed a successful import into the db on the new server.

I've only got a small db so i'm hosting locally (both old and new servers).

When I access confluence on the new server I get this error:

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException: Application cannot be null at /login.vm[line 6, column 28]
     at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337)

caused by: java.lang.NullPointerException: Application cannot be null
     at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:204)

Any ideas?

Thanks

Robb

[Zak Laughton]

Hi Robb,

This type of NullPointerException error can occur when there is inconsistent index numbering for the User Directories. Try implementing the solution in this knowledge base article to fix any issues with the directory indexes: Confluence returns system error due to 'Invocation of method 'isShowSignUp' in class com.atlassian.confluence.user.actions.LoginAction threw exception java.lang.NullPointerException at /login.vm'.

-Zak