Confluence cloud migration failed - "code":1060

[Pavan Kothapalli]

We are currently using Confluence Data center, and planning to migrate to cloud.

Have created cloud site and installed the Migration app in the current Confluence.

Migration is always failing with this error... Please help

2022-01-24 13:16:08,843 ERROR [Caesium-1-4] [agent.service.stepexecutor.ProgressTracker] error Step failed, message: An unexpected error occurred during step: Checking attachments. Error: Bad request. Status code: 400, message: {"code":1060,"message":"We couldn't find your Confluence Cloud site. Please re-link your site and try again."}

further logs....

2022-01-24 13:15:53,866 INFO [Caesium-1-2] [service.stepexecutor.user.UsersMigrationExecutor] info Initiated users and groups import task for 2 users and 4 groups. taskId: 44b767be-ebaf-4114-8915-32787018cf66, migrationScopeId: 2ce18720-9bf3-4ced-bbb5-a86d66b11a35

 -- cloudId: 8f93fb9f-5d55-458a-a7e0-07c4a6b03006 | planName: m3 | stepType: USERS_MIGRATION | stepId: ebbd90f9-98e1-4f61-b5cf-a2f6e4274a91 | planId: 0e329c7f-c300-44e3-ae63-ff44262bbfbf | cloudUrl: https://pridikt.atlassian.net | taskName: Migrate users and groups | taskId: 35185247-c4c0-4ddb-9501-3939b0bfcf81

2022-01-24 13:16:07,862 INFO [Caesium-1-4] [service.stepexecutor.attachment.AttachmentMigrationChecker] info Attachments Directory: /var/atlassian/application-data/confluence/attachments is readable: true

 -- stepConfig: PRID | cloudId: 8f93fb9f-5d55-458a-a7e0-07c4a6b03006 | planName: m3 | stepType: ATTACHMENT_UPLOAD | stepId: 6879b0ba-b201-4d15-aa7a-5da70f562323 | planId: 0e329c7f-c300-44e3-ae63-ff44262bbfbf | cloudUrl: https://pridikt.atlassian.net | taskName: Migrate space PRID | taskId: bf6f1668-4202-4183-99d7-d9964d15102a

2022-01-24 13:16:08,826 WARN [Caesium-1-4] [migration.agent.okhttp.HttpService] callImpl Request failed with code 400

 -- stepConfig: PRID | cloudId: 8f93fb9f-5d55-458a-a7e0-07c4a6b03006 | planName: m3 | stepType: ATTACHMENT_UPLOAD | stepId: 6879b0ba-b201-4d15-aa7a-5da70f562323 | planId: 0e329c7f-c300-44e3-ae63-ff44262bbfbf | cloudUrl: https://pridikt.atlassian.net | taskName: Migrate space PRID | taskId: bf6f1668-4202-4183-99d7-d9964d15102a

2022-01-24 13:16:08,843 ERROR [Caesium-1-4] [agent.service.stepexecutor.ProgressTracker] error Step failed, message: An unexpected error occurred during step: Checking attachments. Error: Bad request. Status code: 400, message: {"code":1060,"message":"We couldn't find your Confluence Cloud site. Please re-link your site and try again."}

 -- stepConfig: PRID | cloudId: 8f93fb9f-5d55-458a-a7e0-07c4a6b03006 | planName: m3 | stepType: ATTACHMENT_UPLOAD | stepId: 6879b0ba-b201-4d15-aa7a-5da70f562323 | planId: 0e329c7f-c300-44e3-ae63-ff44262bbfbf | cloudUrl: https://pridikt.atlassian.net | taskName: Migrate space PRID | taskId: bf6f1668-4202-4183-99d7-d9964d15102a

com.atlassian.migration.agent.okhttp.HttpServiceException: Bad request. Status code: 400, message: {"code":1060,"message":"We couldn't find your Confluence Cloud site. Please re-link your site and try again."}

at com.atlassian.migration.agent.okhttp.DefaultHttpServiceErrorHandler.accept(DefaultHttpServiceErrorHandler.java:21)

at com.atlassian.migration.agent.okhttp.DefaultHttpServiceErrorHandler.accept(DefaultHttpServiceErrorHandler.java:12)

at com.atlassian.migration.agent.okhttp.HttpService.callImpl(HttpService.java:112)

Thanks

Pavan

[Fabian Lim]

Hi @Pavan Krothapalli

I recommend you open a support ticket with atlassian support.

You will get a faster response to your issue.

Regards 

[Pavan Kothapalli]

I took another approach. Did Export/Import and it worked as my DB is small in size.