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Confluence Draw IO diagram error

Gavin Fonseca
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May 26, 2026

I've previously been able to create, edit and view diagrams in Confluence without any issues. However, today I am getting an issue as shown in the screenshot below.

I have tried the following to troubleshoot:
- Clearing all browser history and cache from the beginning of time.

- Using a different browser

- Creating new diagrams on the existing and new pages.

Please help. Thank you.

Screenshot 2026-05-27 124914.png

3 answers

2 votes
MJ Valencia -drawio diagrams-
Community Champion
May 27, 2026

Hey! Thanks for flagging this. the issue has now been fixed. You can find more details here: https://github.com/jgraph/drawio/issues/5597

If you run into any further problems, feel free to raise a support ticket and we'll be happy to help!

 

 

1 vote
David Benson _draw_io_
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May 28, 2026

Please note if you update your draw.io for confluence cloud version from connect (2.2.0) to forge, you won't get issues like this one.

1 vote
이정석
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 26, 2026

Hello,

After investigating, it seems that this is a draw.io issue.

Please refer to this page:
https://github.com/jgraph/drawio/issues/5597

Thanks.

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