Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Confluence Cloud export wrong PDF file with error message

박성철
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2022

Hello,

 

Confluence Cloud export the wrong PDF file include error message.

The message in PDF file is as follows.

------

There was a problem accessing this content

Check your network connection and try again, or contact your administrator for help.

image.png

------

 

But I can download the normal WORD file from Confluence Cloud page.

What can I check to resolve this issue?

 

Thank you.

Sungchul

1 answer

0 votes
Andy Gladstone
Community Champion
October 27, 2022

@박성철 welcome to the Atlassian Community. That looks like a page redirect issue. When exporting to PDF your browser should download a PDF to your local system - are you not experiencing that behavior?

박성철
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2022

Hi @Andy Gladstone

PDF download works fine.  The content of the pdf file is not normal.

 

image.png

Tony Ng
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 8, 2022

I have the same issue.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events