Greetings,
Is there a retention period for Confluence Cloud? I saw this question has been asked for Confluence before, but it was non-specific as to whether the question was asked for Confluence Server, Database, Cloud, or all three (previous ask: https://community.atlassian.com/t5/Confluence-questions/Confluence-Archive-Retention/qaq-p/2079399)
Thank you!
Edit: Please ignore this - I see now the documentation linked has the word 'cloud' in the link itself.
@Heidi N_ Clinefelter the straight answer: Confluence Cloud does not have a predefined retention period for content created including archived. When content is Archived, it's still available for users to recover in perpetuity and counts against your storage limits. Creating and implementing a retention period is up to our administrator. Content lives on for as long as your subscription is active (for better or worse).
Check out Content Retention Manager for Confluence in the Atlassian Marketplace, we built it to be a simple solution that can help keep Confluence space clean, storage down, and reduce the risks around long lived data. It also helps with compliance with ISO/SOC2 related to have organization defined data retention periods.
Above is a screenshot of the CRMC Dashboard. It surfaces your Confluence content through the lens of the policies and classifications you’ve defined, giving you a simple, powerful way to see what’s compliant, what’s stale, and what needs attention.
If you’d like to explore it hands-on, I’m happy to extend a free trial beyond what’s offered in the Marketplace. Just let me know, I'm always happy to hop on a quick call.
You can implement periodic automations that run a CQL search and execute an action on the resulted content list with the Better Content Archiving app.
It supports a "Purge" action which can be used to permanently remove pages or blog posts. For this concrete use case, you can run a search for pages that were archived N days ago and purge those, effectively implementing an automatic content retention mechanism with a few clicks:
You can use different retention schemes in different spaces, configure the schedule, configure the CQL filter, send notifications before the permanent removal and so on. It is very flexible.
(Discl. this paid and supported app is developed by our team. Free for 10 users.)
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@Heidi N_ Clinefelter welcome to the Atlassian community
There is no retention for archived pages. They will exist until you remove them. https://support.atlassian.com/confluence-cloud/docs/archive-a-space/
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per the above comments though, tooling exists to automate their removal and are very helpful in larger sites
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