Confluence Cant move pages getting "something went wrong error"

[Jonalyn David]

Im trying to move the heirarchy of my confluence page.

But it showing "something went wrong error".

I tried incognito and also clear cache but still same issue.

[Tinker Fadoua]

Good day @Jonalyn David 

• Do you have the required permissions in the target space?
• Did you try it on a different browser? Are you getting the same behaviour?

Any steps from your end will help us in the troubleshooting process.

Best,

Fadoua

[Jonalyn David]

I'm moving the page in the same space. And I'm one of the space admin.
I tried in IE same result, even tried incognito.

[Tinker Fadoua]

@Jonalyn David in this case you don't need to use "move" from the ellipsis menu.

Go to Space Settings ->Content Tools ->  Reorder pages

Then move the pages anywhere  you want.

Please let me know how it goes.

Best,

Fadoua

[Jonalyn David]

It doesnt allow me to move reorder pages.  is it a restriction on the permission?

[Tinker Fadoua]

@Jonalyn David Please contact your Confluence Admin because if you are a space admin, granted the permissions required you should be able to reorder the pages.

Can you please send me a screenshot once you click on space settings?

Best,

Fadoua