Confluence Backup not successful.

[RahmanIT]

• I can create the cloud backup and can't download the copy of the backup file fully. Its downloaded partially.
• I need help from Confluence Support

[Jason U]

Hi @RahmanIT, 👋

This usually happens when the backup file is large and the download times out mid-way.
Try downloading again using a stable connection (or with a tool like wget that supports resume).
You can also generate a smaller backup first (without attachments) to confirm it completes properly.

If the issue persists, contact Atlassian Support →
🔗 https://support.atlassian.com/contact/#/