Confluence Access

[Walax Azevedo Brandão]

I have one user who has access full to Confluence but when he try to sign in, return error "It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again"

My page is brytec.atlassian.net and user walax.azevedo

[Brant Schroeder]

@Walax Azevedo Brandão This is just a user sync.  They should be able to logout or clear their browsers cache and try logging back in shortly and the issue should be resolved.  I would just have them try again.

[marc -Collabello--Phase Locked-]

Your main options are either to wait, or to contact Atlassian support directly at https://support.atlassian.com/ (scroll to the bottom for the contact button).