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Confiform to Jira JSON Description Field Table Loses format structure when editing in Jira

Stefanie Hayden
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April 22, 2026

The question is: Is there another JSON where fields not mapped to custom fields in the Jira scheme submitted through the Confiform process are mapped into the Description field, then formatted into a Table, keep its structure and allow users to edit the data within the cells?

Scenario:

Currently, when a form is submitted using the standard JSON format of:

(this is a table example using || for column header separation, | for row name, field name separation and \n for carriage return)

||*INTAKE QUESTION*||*INTAKE RESPONSE*||\n|*Requestor Name*|[entry.RequestorName.escapeJSON]|\n|*Requestor Email*|[entry.RequestorEmail.escapeJSON]|\n|*Executive Sponsor*|[entry.ExecutiveSponsor.escapeJSON]|\n|*Business Owner*|[entry.BusinessOwner.escapeJSON]|

The table in Jira looks great but when a user edits the information in the table, the structure collapses. 

Additional Outcome: If the user has submitted a substantial amount of text for one of the fields which is allowed (400-500 words) the field distorts the 1st column and there is no way to adjust the table for that particular record.

Current Status: There has not been another way to transport the form information I have found.

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