Cloud Jira - Local Confluence

[Bryan Pugh]

My company uses Cloud Jira, but has a locally hosted Confluence.  I have successfully connected to Jira through the mcp connection using Claude Code, but iI get 404s for all the Confluence pages because it is expecting Cloud Confluence.  How can I set up Claude Code to access both?

[Jorge Cammarota]

Error 404 occurs because the connection ("Claude Code") is expecting Cloud Confluence and cannot find the pages on your local instance.

The solution boils down to three main steps:

Accessibility and Networking:

Ensure your local Confluence is publicly accessible via URL and that the necessary ports are open in your firewall.

Often, a secure tunnel or reverse proxy is needed to connect the Cloud environment to your local server.

Base URL Configuration:

It is crucial to configure "Claude Code" or the integration layer to use the correct public Base URL of your local Confluence (and not the Cloud Confluence URL).

Authentication:

Verify that the connection is using the appropriate authentication method for the Confluence Server/Data Center (such as Personal Access Tokens - PATs or user credentials) to prevent login failures from masquerading as a 404 error.

Alternative recommendation: If "Claude Code" is too difficult to configure, consider using standard Application Links or third-party applications from the Atlassian Marketplace specifically designed to connect Cloud (Jira) and Server/Data Center (Confluence) instances.