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Cant choose Templates wont load

Dominik Marsmann
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September 16, 2020

Whenever a user tries to choose from templates or blueprints to create a site an error occurs or it wont stop loading. The error message says "unknown server error occured" so it is not very helpful. I checked the logs for information but did'nt know what exactly to look for. Does anyone know this problem?

1 answer

0 votes
Fabian Lim
Community Champion
December 24, 2021

Hi Dominik,

I recommend you open a ticket with atlassian support and provide the support zip files for analysis.

Regards

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