Cannot upload image to Confluence

[Maksym Balabaiev]

Hello,

Everytime I trying to upload image to the page I editing, getting an error "HTTP Error" with no any codes, numbers or exceptions.

I've tried to disable all the add-ons using Safe Mode, it doesn't help. And no information regarding the trouble in log files as well.

Please, advise how to troubleshoot and resolve this.

Confluence works under nginx frontend and client_max_body_size has been set correctly.

Thank you

[Shannon S]

Hi there,

Have you seen any messages show up in your Confluence logs? Is this for any image at all? Do you happen to be behind a proxy?

Regards,
Shannon

[Maksym Balabaiev]

Hi, Shannon. I was watching to the log files. There is nothing regarding the upload error. It happens with any image and files I trying to upload.

Yes, Confluence works behind a proxy, nginx and it has been set with all the requirements as I mentioned above.

[Shannon S]

Thank you!

Can you check your Network tab in Chrome's Developer Tools? This user had the same issue and discovered an error there which allowed him to correct the issue in his NGINX configuration.

Shannon

[Maksym Balabaiev]

Thank you, I got the reason.

To set the following is not enough: client_max_body_size Nm;

where N is a count in a megabytes.

I've added to the http section of nginx.conf the following:

        client_body_timeout 300s;
        client_body_in_file_only clean;
        client_body_buffer_size 16K;
        client_body_temp_path /path_to_tmp;

After this changes it became work properly.

[Shannon S]

Happy to hear that you were able to find the cause!

If you'd like you can share your resolution as a new answer, under Suggest an answer and I can accept it as the right answer and mark the case as resolved.

Regards,

Shannon