Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot invoke "com.atlassian.config.bootstrap.AtlassianBootstrapManager.isSetupComplete()" because t

jiaozl
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 4, 2023

Type Exception Report

Message Servlet.init() for servlet [action] threw exception

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

javax.servlet.ServletException: Servlet.init() for servlet [action] threw exception
	org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490)
	org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
	org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:668)
	org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
	org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
	org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
	org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:770)
	org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415)
	org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	java.base/java.lang.Thread.run(Thread.java:833)

Root Cause

java.lang.NullPointerException: Cannot invoke "com.atlassian.config.bootstrap.AtlassianBootstrapManager.getString(String)" because the return value of "com.atlassian.config.util.BootstrapUtils.getBootstrapManager()" is null
	com.atlassian.confluence.setup.webwork.ConfluenceWebWorkConfiguration.getImpl(ConfluenceWebWorkConfiguration.java:68)
	com.opensymphony.webwork.config.DelegatingConfiguration.getImpl(DelegatingConfiguration.java:81)
	com.atlassian.confluence.setup.webwork.ConfluenceWebWorkConfigLoader.lambda$new$0(ConfluenceWebWorkConfigLoader.java:24)
	com.atlassian.confluence.setup.webwork.ConfluenceWebWorkConfigLoader.getImpl(ConfluenceWebWorkConfigLoader.java:41)
	com.opensymphony.webwork.config.Configuration.get(Configuration.java:139)
	com.opensymphony.webwork.config.Configuration.getString(Configuration.java:125)
	com.opensymphony.webwork.dispatcher.ServletDispatcher.init(ServletDispatcher.java:166)
	org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490)
	org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
	org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:668)
	org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
	org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
	org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
	org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:770)
	org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415)
	org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	java.base/java.lang.Thread.run(Thread.java:833)

Note The full stack trace of the root cause is available in the server logs.

1 answer

0 votes
Noah Halstead
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 26, 2023

Having the same issue.

 

I couldn't get a fresh template plugin to run. Did you discover a solution?

 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events