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Cannot find Office Connector configuration

Rienk Douma November 18, 2021

I want to change the maximum image size for Word import (Office Connector). The configuration options should be located at:

Settings > General Configuration > Office Connector

or

Settings > Manage Apps > Office Connector

According to this page: https://confluence.atlassian.com/doc/configuring-the-office-connector-170492758.html 

When I go to General Configuration there is no Office Connector section/option. When I search for Office Connector in Manage Apps, I only find the Office Connector Plugin without any option to configure.

My role is Site Admin.

Where can I find the configuration options for the Office Connector?

1 answer

0 votes
Kishan Sharma
Community Champion
November 18, 2021

Hi @Rienk Douma 

Can you please confirm your confluence version ? I think you are on server rather than cloud (which you have tagged while raising this question)

When you go to Manage Apps and search Office Connector plugin under system apps, you need to expand the plugin, wherein you can find Configure button, refer screenshot below - 

2021-11-18_19_43_16.png
Hope this helps.

Rienk Douma November 18, 2021

Thank you for your swift reply Kishan. We do not host a Confluence server our self. I forgot to mention I already expanded the plugin. This is what I see:

office-connector.png

Kishan Sharma
Community Champion
November 18, 2021

Hi @Rienk Douma Are you a member of the confluence-administrators super group ie System Administrator global permissions ? If not, you might not see that option.

Rienk Douma November 18, 2021

I'm not sure what you mean by confluence-administrators super group. I checked and I'm member of the following groups: administrators, confluence-users, site-admins. When I look for other groups I do not see other groups related to administrators.

Kishan Sharma
Community Champion
November 18, 2021

Hi @Rienk Douma Seems like you are using Confluence Cloud and not server. The page you shared is for Confluence Server/Data Center versions and not cloud.
For cloud you will need to reach out to Atlassian Support, please submit a support ticket with them who can help you further with this.

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