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Can you tell me why you're doing this when you're charged too much?

차혜린
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November 6, 2025

Can you tell me why you're doing this when you're charged too much?
I just used it as a practice, but why did it cost so much?

3 answers

0 votes
Trudy Claspill
Community Champion
November 6, 2025

Hello @차혜린 

Adding to what others have said, if you have a question specifically about your bill for the Atlassian product I recommend that you reach out to the Billing team by completing the form at this URL:

https://www.atlassian.com/company/contact/purchasing-licensing#/

0 votes
Brandi Guess
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November 6, 2025

Hello, this is a community forum, meaning other users like you are the ones reading and answering what you ask here. Not Atlassian Support. 

It sounds like you need help from support to me. 

https://support.atlassian.com/

Follow that link and open a ticket. 

0 votes
Evgenii
Community Champion
November 6, 2025

Hi, @차혜린 

What exactly are you referring to?
If you want to practice Jira, you can use the free tier, which is available at no cost for teams of up to 10 members. Many plugins are also free for such teams.

If you need more advanced functionality, then yes, that is paid — but you're paying specifically for those extended features.

If you don't want to pay, simply use the free tier.

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