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Can't invite deactivated user - but cant find the user to reactivate

Greg Hubbard
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October 1, 2025

Trying to invite a new user but get this error:

'We're unable to invite deactivated accounts'
Remove or reactivate deactivated accounts, then try again

I then navigate back to users and search for all deactivated users and the user does not appear. I suspect this was a previous failed invite but can't find this anywhere

 

 

 

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