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Can not access Confluence - Unauthorised 401

Vow by Zo October 12, 2025

Hi all,

 

Seeking your help on why I can no longer access my Confluence space.

I am on the free plan for both Jira and Confluence. 

My organisation only has one account, which is the free one. There shouldn't be any permission issue, as I am the one creating it, and there is only one user in my organisation, which is me. I used to access Confluence every day without issue. I checked billing, and nothing is outstanding. Just wonder why I can no longer access Confluence, and I tried to contact support, but I am on a free plan, hence unable to create a Jira contact ticket.

Thank you!

 

Screenshot 2025-10-13 at 2.18.09 pm.pngScreenshot 2025-10-13 at 2.09.23 pm.png

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