Can I prevent screen capture and print, copy, download, export in Confluence server?

KRAFTON Inc. August 12, 2020

Hi,

I would like to apply separate security to some pages to prevent information leakage.
Is there a way or add-on to prevent screen capture and copying, downloading, exporting, printing?

2 answers

1 accepted

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Answer accepted
Sven Schatter _Lively Apps_
Atlassian Partner
August 13, 2020

Realistically, you would have to have full control over the machines your users use to access your Confluence. You would have to disable features like this on the operating system level on their machines, otherwise there would always be a way to make a screenshot, recording, print or whatever.

But even this would not prevent your users from pulling out their phone and taking a photo of their monitor or even just writing down notes on a piece of paper. If there is somebody with the intention to leak information you cannot really prevent this with software only.

Cheers,
Sven

nealfisc September 21, 2021

Agree with Sven... however with use of intelligent watermarking on shared file attachments, screen captures of content can be reduced.  Here's how content labels can be exposed with watermarking file content displaying user and file handling guidelines.   Improved document tracing will guide good user behavior.   

  Here is an example for Atlassian Product Mgrs.   https://www.youtube.com/watch?v=1IgqXCfAX6U

0 votes
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 12, 2020

Hello @KRAFTON Inc. ,

As far as I know, you can disable Confluence's download function through settings.

However, copying, screenshots, and printing are all functions that depend on the computer desktop and browser, and should not be disabled through Confluence's settings.

To make attachments not available to download. Follow the instructions below to disable attachment downloads.

How to disable attachment downloads

Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 21, 2021

Hi @KRAFTON Inc. ,

I have disabled some functions through some settings, you can refer to this post.

Disable attachments download, export, print and other functions in specific spaces

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DEPLOYMENT TYPE
SERVER
VERSION
7.6.1
TAGS
AUG Leaders

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