CONFLUENCE DOWNLOAD ERROR MESSAGE

[Fola Ogun]

Got this after downloading Confluence. Not sure what the issue is.

This site can’t be reached

localhost refused to connect.

• Search Google for localhost 8090

ERR_CONNECTION_REFUSED

Can someone assist please?

[Nic Brough -Adaptavist-]

It means Confluence is not running on that port on your machine.

You'll need to check if it is running, and if it is, where it is actually listening.

[Fola Ogun]

Thanks Nic. Could you please break it down as I am not a technical person?

[Nic Brough -Adaptavist-]

When you use a browser to connect to a service such as Confluence, you connect to an address with at least one "port".

Localhost means "this machine" and 8090 is the port.  The ports enable the same machine to run several channels for many services on the same address and a lot of them have recommended defaults to expect certain services.  It is very likely that you are reading this page in a browser, with https:// on the front of the url, and no port in sight.  Most browsers will assume https to be running on the default port of 443 (80 for http, 22 for ssh, and so-on), and then happily hide that from you because humans don't care (or need to care until we're into debugging)

The error message you are getting suggests that there is no service running on that address  and port.  That strongly implies that Confluence is not running on your client machine.  (Or that you've reconfigured it not to run on the default of "this machine, port 8090")

I can't tell you what to look at next, as I don't know what you have configured or what operating system you are on.  I would look at a process management tool (most OS's have one by default nowadays - task manager for windows, ps -ef for Unix based machines, etc) to try to see if Confluence is running at all.  If it is, then check the server.xml to see what port it is on, if it is not, then try starting it and look again, then to the log file in confluence-home/logs to see why it does not start.