Bug: when duplicating a page, it immediately gets published

[Eddy Witkamp]

New bug as of december 10th:

When duplicating a page, it immediately gets published. 


Edit Dec 19th: a Bug report was created: https://jira.atlassian.com/browse/CONFCLOUD-83404

[Jaanika Teearu]

@Marc -Devoteam- 
I have the same problem.

I generated the pages (not Live Doc) manually by Duplicate button, no automation used.

Before I could make a duplicate of a page and it was a draft. Now it gets automatically published with the name "Duplicate of..." and all the people mentioned (in previous page) get an e-mail notification for the (incomplete/draft) page, with old information. 

It stays as draft, when I use + sign to make a new page.

[Eddy Witkamp]

@Marc -Devoteam-  see....it's affecting multiple users

[Marc -Devoteam-]

Hi @Jaanika Teearu and @Eddy Witkamp 

Raise an issue with Atlassian Support, as on the fprum we can't access or see your instance logging.

I can't reproduce this, on instances I sue, I still see the Duplicated page in Draft.

[Eddy Witkamp]

@Marc -Devoteam- 

My Admin confirmed the bug, it happens when the Space that you are using is created by a user that is now Deactivated

[Klein_ Sebastian]

@Eddy Witkamp 

I don't think that I can confirm this. I just tested the behavior in a space where my user was the creator some time ago and I still didn't get a draft version while duplicating a page.

[Eddy Witkamp]

@Klein_ Sebastian 

You Do or Don't confirm this

It's written like you have the same problem, but those are conflicting sentences.

[Klein_ Sebastian]

@Eddy Witkamp 

Sorry, for the misunderstanding.

I tested the behavior in a space where the user who created the space is not deactivated (it is my own user) and I still don't get any draft versions. So this can't be the reason.

[Marc -Devoteam-]

Hi @Eddy Witkamp / @Klein_ Sebastian 

Raise an issue with Atlassian Support, as on the forum we can't access or see your instance logging.

[Klein_ Sebastian]

@Marc -Devoteam- 

I've created one: PCS-3713474

[Jaanika Teearu]

It is not connected to deactivated users, I have the problem when duplicating the pages I have created myself.

[Eddy Witkamp]

@Jaanika Teearu it's not about who created the pages, but who created the Space.

[Eddy Witkamp]

@Klein_ Sebastian where did you create your ticket? I don't see it in the Bug Report Jira

[Ines C]

Hi everyone, I am having the same issue. I contacted Atlassian Support, and they've submitted this Bug Report: https://jira.atlassian.com/browse/CONFCLOUD-83404

Unfortunately, it's marked as Low priority.

Please vote.

Thanks!

[Eddy Witkamp]

@Ines C Thanks for the Bug Report, I've commented on it with a suggested change to the description.

[Ines C]

Hello,

I'm having the same issue, and I've reported this to Atlassian Support

- No automations were set up that could cause this

- The issue is happening in different spaces, including my personal space

- No Live Docs are being used; this is happening with pages

Hopefully, it will be fixed soon, as it's creating some constraints.

[Klein_ Sebastian]

We experiencing exactly the same issues. It started approx. 1 - 2 weeks ago. Yesterday we simulated the issue where a local space admin duplicated a page and the page was directly published. Me as a Site admin still got the draft when duplicating a page in the same space. Today I'm also not able to reproduce this anymore. The page is always published after creating the duplicate.

Deleting the browser cache also did not solve the problem.

Any ideas?

[Marc -Devoteam-]

Hi @Eddy Witkamp 

Welcome to the community.

I can't reproduce this, tried it on multiple Confluences.

On my end they are drafts, until published.

Is there an automation rule active on the space, that triggers this?

[Eddy Witkamp]

All of my colleagues have the same issue (in Chrome Browser) leading to everyone receiving emails when they're tagged.

Where do I look for automation triggers?

As said, this wasn't an issue before and everyone is getting spammed with emails with info that's not complete, because people get no chance to write a Draft.

[Anwesha Pan _TCS_]

Hi @Eddy Witkamp 

Reading your comment, I am assuming someone had triggered an automation rule in your space. To see the automation rules, you will need to get added as one of the admin of the space your Confluence wiki is located.

Below is an example screenshot of the location to see the Automation rules:

I hope this helps!

Thanks,
Anwesha

[Eddy Witkamp]

@Anwesha Pan 

" No rules created yet

Let Automation take care of the busywork, so your team can focus on work that matters. Create your own automation rules, or browse our rules library to get started." 

[Marc -Devoteam-]

Hi @Eddy Witkamp 

There might be global rules active, but to see these, you need to be Confluence administrator.

If you are not, reach out to your Confluence administrator, if there are any.

[Eddy Witkamp]

I've reached out to my Admin, waiting for an answer. 

But since only some people are affected, I doubt this is the case

[Klein_ Sebastian]

@Marc -Devoteam- 

I checked this in our instance and there are no global rules activated. Even if I deactivate the local space rules the behavior stays the same.

After duplicating the URL shortly jumps on /wiki/pages/resumedraft.action?draftId=xxx before jumping directly to /wiki/spaces/xxx/pages/edit-v2/xxx

Not sure whether this helps.
Thanks

[Eddy Witkamp]

New info: apparently only SOME users are affected by this bug, others in the space are getting a draft when duplicated.

It's very annoying and I would like to know a fix..

[Marc -Devoteam-]

Hi @Eddy Witkamp 

Try clearing your browser cache/history or disable any browser plugins.

Also you can try another browser or an incognito window.

[Eddy Witkamp]

It's happening on multiple PC's, so it's not a machine issue.

No browser plugins installed on Chrome.

Chrome Incognito mode does the same thing.

Microsoft Edge browser shows the same.

It's not a user issue @Marc -Devoteam- 

[Barbara Szczesniak]

@Eddy Witkamp In case it's not an automation rule, are you maybe duplicating a Live Doc, rather than a Page? Live Docs don't have a draft/publish paradigm.

[Eddy Witkamp]

No, it's pages.

Nothing changed in my space, this started happening all of a sudden.