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Broken images

Kelly Chang
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 12, 2020

Hello,

I could see the images I uploaded in the comments before but now are all broken.

All images under this project are broken.

Not only me, but my colleagues also couldn't see the uploaded images.

111.PNG

 

I could see those images in the recent upload area, but they aren't shown in the comments.

222.PNG

 

This problem doesn't just exist in one single project.

Please help.

 

Best regards,

Kelly

1 answer

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2020

Hi Kelly,

Welcome to the Community! This isn't the expected behavior for file uploads. To get more information, I've opened a case for you in our support system. We'll need to get your explicit permission there to access your instance and investigate why the attachments aren't working as expected. Be on the lookout for emails from Atlassian requesting additional authorization and details about your uploads.

Thanks,
Daniel | Atlassian Support

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