Automation Rule Looping

[Mathew Lederman]

I have an automation rule to send admins a list of inactive Confluence pages. We're coming back to this process after a few months, but noticed the email action is no longer including the details while the Log portion does capture the details. If I remove the loop function from the email, it does send successfully, but it's one giant paragraph rather than a line-by-line list of inactive pages as it used to be. Can anybody look at the screenshot and tell me what I'm missing/have done wrong with the looping function?

[Bill Sheboy · Accepted solution]

Hi @Mathew Lederman 

If you try a rule like this, does it iterate as you expect?

• trigger: scheduled
• branch rule for / each inactive page
• the remainder is on the main path and not inside the above "branch"...
• action: send email, with a body something like this

{{#inactivePages}}
* {{title}} -- {{dateLastUpdated.shortDate}}
{{/}}

"Branches" in Confluence rules have two meanings: go get data versus iterate over things.  When you added the second branch, the rule is doing both kinds and prevents the Send Email action from having anything to process.  In my opinion, this difference is quite unclear in the documentation.

Kind regards,
Bill