I've been having problems with users clicking links to PDF attachments and adding comments in their web browsers, comments which are lost.
What I need them to do is download the PDF and add comments to the local copy. Is there any way to force download, that is, prevent browser display?
I'm looking for a server-side solution. Obviously individual users could set their browsers to download PDFs.
I don't think there's a real way to solve this neatly.
I don't think the problem is quite solved by forcing a download, the problem is actually getting people to upload their commented docs back into Confluence to be shared (rather than live on their disk drive and never go anywhere else)
I can't think of any way to force people to get the comments uploaded back (and that's not a problem confined to Confluence, it's anything that works with attachments like that).
The closest I can get is two primitive ideas:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.