Anchor not finding their exact place.

[Natalie Chickee]

Hello, 

When I click on a link, instead of going to the exact location where the anchor is, the anchor shows at the top of the page.   You will have to go through a table of contents.   This is not the goal.  I want the anchor to link to the exact location in the article.  This worked before, perhaps there’s a bug happening.   Am I missing something or is something wrong?     

I link the data with the #Withthewords.  It's getting there, it's just not in the right place.

[Barbara Szczesniak]

@Natalie Chickee Have you checked to make sure that someone didn't change the name of the anchor tag on the target page and that the text after the # in the link exactly matches the name of the anchor? If they don't match, the link will just take you to the top of the page, as though there is no anchor reference.

I generally open the anchor tag and copy the name to then paste in my link, since I don't trust that I will always type it correctly.

[Natalie Chickee]

Yes!  I've checked for consistencies.  The tags match.  I did the same copy and paste style you do.    Hmmm ponderous 

[John Funk]

Hi Natalie - Welcome to the Atlassian Community!

I don't see a hosting type for you. Is it Cloud or Data Center?

Also, have you tried with a different browser or with Incognito mode?

[Natalie Chickee]

We are a large corporation.  We have an internal corporate version.  I'm not able to log in with my work credentials on another browser. 

I've tried Microsoft Edge and Firefox only to find out that it is not accessible to us, we have to use Confluence on the Chrome browser within our system.